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// Services · IVR and voice agents

IVR development and AI voice agents.

Self-service voice menus, automated outbound calls and phone assistants that connect to your systems and hand over to a person when it matters.

What we build

  • Self-service menus that look up data, such as order status, balances or appointments
  • Automated outbound calls for confirmations, reminders and approvals
  • Approval by phone: the customer confirms or declines with one key press and the result goes straight back to your system
  • Speech recognition for natural requests, in Turkish and other languages where available
  • Hand-over to an agent with the collected details attached
  • Call history, alerts and a live view for your operations team

AI voice agents with Botsips

Botsips is our AI voice-agent platform. It runs on SIP, so it connects to 3CX, Yeastar, Asterisk and other phone systems. The agent holds the first conversation, collects what is needed, records a transcript and a category for the call, and passes the caller to a person when appropriate.

We design each agent around your requirement first: what callers ask, what the agent may do alone, and when it must hand over.

IVR and voice agent questions

Can the voice agent speak Turkish?

Yes, we build Turkish-language voice agents. Tell us which languages you need and we will confirm what is possible.

What happens when the agent cannot help?

It hands the call to a person, with the details already collected, or ends with a clear outcome you define.

Can it connect to our systems?

Yes. Lookups and updates go through your APIs or databases, so the caller gets real answers and your records stay up to date.

// Let's talk

Tell us what you want the call to do.

Send a few lines about your platform and goal. You'll hear back from an engineer, not a sales bot.

  • +90 216 709 48 18
  • Göztepe Mah. Bağdat Cad. Tepegöz Sok. No:1 İkar Plaza Kat:3 D:8, 34730 Kadıköy / İstanbul

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