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// Platforms · 3CX

3CX integration and custom development.

We connect 3CX to the systems your business runs on, and build what 3CX does not ship: CRM integrations, call flows, IVRs, reports and automated calls.

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What we build on 3CX

  • CRM integration: call pop-ups, call logging and click-to-call, through 3CX's integration templates and Call Control API
  • Custom call flows with the Call Flow Designer
  • Voice menus and IVRs that look up data in your systems
  • Reports and dashboards built from call data
  • Integration services that run next to 3CX and keep other systems in sync
  • AI voice agents connected to 3CX over SIP

Example from a real project

Elevator fault reporting by voice

Callers say the name of their building, speech recognition matches it to a list and routes the report automatically, on the client's existing 3CX system.

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Working with 3CX partners

If you are a 3CX partner and your customer needs something beyond the standard features, we can build and support it for you, under your brand if you prefer.

We check the 3CX version and license during scoping, because some integration options depend on them.

3CX questions

Will it work with the 3CX version we run?

We check your version and license during scoping, because some integration options depend on them. Then we tell you plainly what is possible.

Can you build a CRM integration for 3CX?

Yes. Depending on the CRM and your needs, we use 3CX's integration templates, its Call Control API, or a small service running alongside the PBX.

Can you build for the customers of a 3CX reseller?

Yes, that is a large part of our work. We can deliver white-label and support the solution after go-live.

Related

CRM and ERP integration

Connect your PBX to your CRM, ERP or accounting system: screen-pop, call logging, click-to-call and CRM-aware routing on 3CX, Yeastar and Asterisk.

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IVR and AI voice agents

Custom IVR development and AI voice agents for 3CX, Yeastar and Asterisk: self-service menus, payment approval calls and phone assistants.

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For resellers

White-label PBX integration for resellers, MSPs and system integrators: CRM, IVR, dialers, reporting and AI voice agents on 3CX, Yeastar and Asterisk.

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  • +90 216 709 48 18
  • Göztepe Mah. Bağdat Cad. Tepegöz Sok. No:1 İkar Plaza Kat:3 D:8, 34730 Kadıköy / İstanbul

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